What is an escrow? Escrow is a deposit of funds by one party for the delivery to another party upon completion of a particular condition or event. In the case of online purchase a buyer makes payment to a third party, in this case: TradeTang, while the supplier ships the items to the buyer. When [...]
Tired of leaving the same customers’ addresses to suppliers every time you place an order? TradeTang makes it easier by saving multiple addresses and when ordering, you just pick one out of them. To build an address pool, you add your frequently used addresses into the system： 1. Log into My Tang. 2. Click My address under [...]
Registration & Login Problems Failure on registration, sign in, password finding, and adding items to cart may have something to do with your cookie and browser. Please try to use another web browser or reset cookie to default as follows： Tools—Internet Options—Privacy—default Learn more at Wholesale Blog.
a) My Orders (Active orders, Archived orders) i. Awaiting payment: the buyer places an order and has not paid for the order; ii. Pending confirmation: the buyer has paid for the order to TradeTang and waiting for the confirmation of TradeTang financial staff; iii. Awaiting shipping: the payment has been confirmed, seller accepts the order and wait for seller [...]
Placing an order with TradeTang is very easy. Here are the steps you need to know to place your order. a) Find the Products You Want b) Add the Items to Your Shopping Cart c) Proceed to Checkout d) Sign In e) Check your orders f) Enter a Shipping Address g) Choose a Shipping Method [...]
To ensure you can successfully retrieve you password, please reset your cookie to default as follows before you take the next step. Tools—Internet Options—Privacy—default To get a password: 1）When entering the page of “Sign In”, click “Forgot your password?”. 2）Input your registered email address, and then click “submit”. 3）TradeTang will send an e-mail to your [...]
In about 10 minutes after you registration, we will send you an email with the link to activate your account. You can either click the URL or copy it and paste on your browser address bar to finish the activation. You can still buy without activating your account. Nevertheless, only an activated account will be able to [...]
On TradeTang, users from the entire world except China can only register as buyer. After you complete and submit the registration form and activate your account, the registration is successfully completed. As a buyer you can search for products, suppliers and also contact the suppliers to inquiry on the products which you are interested in. [...]
To open a dispute When you do not receive your order or it is significantly not as described, we recommend you take the following steps to solve the problem. 1. Contact the seller instantly about the problem and if no response received, you open a dispute to draw his attention. 2. Negotiate with seller by [...]
As the holidays approaching, looking for a good deal is put on agenda. In this economy, everyone is trying to save money in some ways and it’s a comfort to know that there are still good deals to be had. And within the realm of online coupons, a new trend seems to be emerging.
Defining Handling Time & Delivery Time Handling time indicates how long seller needs to prepare shipment (from accepting order to posting) while delivery time is the time needed for postal service to delivery the package (from posting to delivery).
To find your favorite products, the easiest way is to type in the words in the searching bar and click the GO button on the right. There are also some tips to help you refine your searching results and get suited to your needs.
How to Select A Seller: 1) By STP STP stands for Seller Trust Point. It was credited by completed orders, positives feedbacks, etc. Buyers are suggested to take membership date into consideration when comparing sellers’ STP as STP 0 does not necessarily mean poor service. 2) By Membership Since How long a seller has been [...]
If you’ve been purchasing online for any length of time, you’ve probably heard the word TradeTang, the largest wholesale center in China, keep developing in an unprecedented speed. It’s not only the best B to B platform with thousands of quality goods at your choice, but also the ever opened online window of China wholesale [...]
In order to ensure safe transactions, TradeTang has been always against offline deals. To profiteer there are a few suppliers attempting to do business outside TradeTang by which to bypass TradeTang’s Escrow service and fraud control. Suppliers may ask for buyers’ email addresses and persuade them to pay directly to their bank or PayPal accounts. [...]